Technical Assistance Provided

The Child Welfare Policy and Practice Group offers technical assistance and consultation to organizations in the following areas:

Cornelius Bird

Strategic Planning: Consultation on structuring organizations and implementation planning in support of strengthening front-line practice

Training in Family Team Conferencing: A three-day training in the family preparation and facilitation process

Coaching Family Team Conferencing Practitioners: Modeling of actual conferences and coaching of facilitators through co-facilitation and feedback

Supervisory Coaching: Providing coaching to supervisors in Family Centered Practice and Supervision

Lu Missildine

Engagement Skills Training: A two-day or three-day training in engaging children and families and developing a partnership in planning

Strength-Based Assessment and Individualized Case Planning Training: This two-day or three-day training is linked to engagement training and addresses identifying functional strengths and underlying needs necessary to craft individualized child and family plans

Making Visits Matter Training: A two-day training, followed by coaching, to improve the use of routine caseworker visits with children, their caregivers and families through clarification of purpose, engagement and assessment

Advanced Family Team Conferencing: A two-day or three-day training in advanced facilitation skills with additional attention to domestic violence, substance abuse and mental health issues

Gabe Gomez

Strengthening Supervisors as Coaches and Mentors Training: A two-day training providing guidance in setting expectations, modeling skills, providing strength-based feedback and coaching

Safe Case Closure: A two-day training in identifying cases ready to move toward closure, addressing reengaging families, reaching agreement on a course of action, addressing remaining issues and connecting sustainable informal supports

Core Pre-service and Advanced Practice Training: A multi-week training to develop essential practice skills of engagement, teaming, assessment, planning and intervention (training of trainers in delivering the curriculum can be included)

Qualitative Service Reviews: An intensive assessment of outcome and system performance trends, based on actual case review interviews. Assistance is available in creating a baseline, targeting challenging populations and developing local capacity to employ the approach 


Technical Assistance Experience

Cross-State Technical Assistance

Provided training and coaching for the Community Partnerships for Child Protection Initiative in Cedar Rapids, Iowa, Jacksonville, Florida, St. Louis Missouri and Louisville, Kentucky


Participation in a qualitative practice review of managed behavioral health care

Engagement skills curriculum, training and training of trainers for Arizona′s child mental health case managers

Training of managed behavioral health care staff (Value Options) in Family Team Conferencing in Phoenix, AZ


Evaluation of practice quality and law enforcement child protection role


Evaluation of child welfare practice, with The National Child Welfare Resource Center for Organizational Improvement, in Sonoma County, CA

Participation by Paul Vincent as Chair of the Katie A. Advisory and Monitoring Panel in Los Angeles

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Training of trainers in Florida′s child welfare Professional Development Centers related to Family Team Conferencing

Completion of a qualitative practice review in Broward County Florida (District Ten)

Qualitative review of practice in seven of the districts of Florida′s Department of Children and Families

Qualitative practice review in Dade County (Miami) Florida pursuant to the Rilya Wilson case

Independent, third party evaluation of child welfare privatization in Broward County, FL

Provision of Family Team Conferencing training for District child welfare staff

Coaching supervisors in Family Centered Practice

Providing QSR training in Florida


Training and coaching for Georgia′s child welfare staff in ASFA implementation, assessment and qualitative practice evaluation

Completion of an evaluation of the Georgia Training Academy

Coordination of and provision of training for Georgia′s annual foster parent institutes

Case coaching and training for CPS staff in Fulton County (Atlanta)


Engagement skills curriculum development, training and training of trainers for Hawaii′s child mental health case managers


Review with the Center for the Study of Social Policy of the child protection assessment initiative in Iowa (alternative response)

Evaluation of frontline child welfare practice and training of system staff in the qualitative practice assessment process, Iowa Department of Human Services

Review, with the American Humane Association, of CPS practice in Iowa

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Assistance in developing and implementing the QSR process, developing and implementing new training curricula and training and coaching staff


Training in Family Team Conferencing of child welfare trainers, supervisors and caseworkers, statewide


Training of juvenile probation officers in Family Team Conferencing in St. Louis, MO

New Jersey

Training and coaching in family engagement, family team conferencing, assessment, planning and intervention, and strengthening case manager visiting practice for the New Jersey Child Welfare System

Assistance to the New Jersey child welfare system in developing the QSR process

New York

Membership, by Paul Vincent, on a five person federal court panel, overseeing and advising New York City′s implementation of a class action child welfare settlement agreement

With the support of the Annie E. Casey Foundation, curriculum development assistance to the New York City Administration for Children′s Services

Frontline practice training in Westchester County, NY


Curriculum design and training of the Oklahoma child welfare staff in engagement skills, strength-based assessment and case planning


Performance review, with the American Humane Association and The National Child Welfare and the National Resource Center for Organizational Improvement, of the Department of Children and Family Services in Cuyahoga County (Cleveland), Ohio

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Assisting the Pennsylvania child welfare system in implementing the QSR, Family Team Conference training and coaching in Allegheny county.


Participation by Paul Vincent on a Tennessee court ordered technical assistance committee, pursuant to a class action child welfare settlement agreement


Court monitor in the David C. child welfare settlement agreement between the National Center for Youth Law and the Utah Division of Child and Family Services

Design of basic competency curriculum for Utah child welfare staff, training of trainers in its use (engagement skills, assessment skills, teaming, case planning and implementation) and consultation/coaching for trainers and system staff


Assisting Virginia to implement the Qualitative Service Review Process

Providing Family Engagement Skills Training in Virginia

Washington, DC

Evaluation of frontline child welfare practice in the eight Washington, DC  Neighborhood Collaboratives

Frontline practice training for FLOC, a Washington, DC neighborhood collaborative

Conducting a QSR for the Washington DC special education system

Providing coaching to in-home and out-of-home supervisors for the Child and Family Services Agency in Washington DC

Provision of training and coaching to a children′s mental health case management provider in Washington, DC

Washington State

Conducted an Organizational Assessment of the Child Welfare System in Spokane jointly with the National resource Center for Organizational Improvement


Assistance to Wisconsin in developing and implementing the QSR process, developing and implementing new training curricula and training and coaching staff

Testimonials from Trainees

"Very good trainers, kept you wanting to learn more. Interesting material, made me feel more comfortable with holding my own team meeting."

"Probably the best training I've ever had. Even though the concepts were familiar, my eyes were opened to some of the things we blindly overlook. Enjoyed case documentation exercise and being reminded to watch how we see things that are not factual."

"The trainers were excellent! Very engaging and knowledgeable. They presented the material clearly and in a manner that made training enjoyable."

"The training overall was great. The trainers really modeled all the skills necessary to follow through with the real process."

"Excellent trainer. I hope to serve our client in a more productive manner!!!"

"It was a learning experience and it motivated me to approach my staff in a positive manner by identifying their strengths and developing an efficient work plan."

"The trainers were just wonderful. Very helpful and provided individualized help and attention. Please come back to see us again."

"Two of the best trainers were sent to us. They were highly effective. They not only stood in front of us, they came to our office and went to the field which strongly attributed to our learning and retention."

"Once again, the trainers are fantastic at taking something positive out of every answer/response from the group (no matter how off the wall)."

"This is the best organized, best presented, best modeled, best constantly adjusting to the learning situation that I have ever experienced. I have had many years of top notch academic and military training; this was by far the best training I have ever received."
- Child Welfare Treatment Supervisor